Shipping policy

Processing time

Orders are processed within 1–2 business days. You'll receive a confirmation email with tracking as soon as your order ships.

Delivery time

Standard delivery within the United States takes 8–12 business days from shipment. Tracking is provided for every order and updates at each step — you can also check status anytime on our order tracking page.

Shipping costs, duties & taxes

Shipping cost (if any) is shown at checkout. All orders ship duty-paid — you will never be asked to pay customs fees or surprise charges on delivery.

Order tracking

Your shipping confirmation email contains a tracking link. Around the halfway point we'll send you a progress update so you always know where your order is.

Delivery issues

If your tracking hasn't updated for 7+ days, or your order hasn't arrived within 15 business days of shipment, email help@beautyfella.com — we'll investigate immediately and reship or refund if the package is lost.

Address changes

Contact us
Email: help@beautyfella.com
Phone: +1 (858) 480-4729
Address: Beautyfella LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA
Hours: Monday–Saturday, 9:00 AM to 5:00 PM EST